Cancellation policy

Last Updated: May 2026

If you have purchased a subscription, recurring order, or other ongoing purchase option through Crunch Jar, you may cancel your subscription at any time before your next billing date.

How to Cancel

To cancel your recurring purchase or subscription, please:

Cancellation requests must be submitted before your next scheduled billing date to avoid being charged for the next order cycle.

After Cancellation

Once your subscription or recurring purchase is cancelled:

  • No future charges will be processed

  • Any already processed or shipped orders cannot be cancelled

  • You will continue to receive any orders already confirmed prior to cancellation

Refunds

Due to the perishable nature of our products, we generally do not provide refunds for processed subscription orders or shipped products unless there is an issue with the order.

Please refer to our Returns & Refund Policy for additional information.

Changes to Subscription Products

Crunch Jar reserves the right to modify, suspend, or discontinue subscription products or recurring purchase options at any time without notice.

Contact Us

If you have any questions regarding your subscription or recurring orders, please contact us:

Crunch Jar Pty Ltd
Greenacre NSW 2190
Australia

Support: support@crunchjar.com.au
Business Enquiries: info@crunchjar.com.au