Shipping policy

Last Updated: May 2026

At Crunch Jar, we aim to dispatch all orders quickly and ensure your products arrive safely and efficiently.

Order Processing

All orders are carefully packed and typically dispatched within 1–2 business days.

During periods of high demand, promotions, or holidays, dispatch times may be slightly longer. We appreciate your patience during these busy periods.

Orders placed after 5:00 PM, on weekends, or public holidays will be processed on the next business day.

Shipping Locations

We currently ship both within Australia and internationally from:

Crunch Jar Pty Ltd
13/355 Waterloo Rd
Greenacre NSW 2190
Australia

Estimated Delivery Timeframes

Estimated shipping timeframes after dispatch are:

Australia Metro Areas

• NSW, VIC, QLD Metro: 2–8 business days

Regional & Remote Areas

• WA, SA, TAS, NT & Regional Areas: 4–10 business days

Please note that delivery timeframes are estimates only and delays may occur during peak periods, carrier disruptions, customs processing, or events outside our control.

Tracking Information

All orders include tracking.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details.

Incorrect Shipping Addresses

Please ensure your shipping address and contact information are entered correctly at checkout.

Crunch Jar is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete shipping details provided by the customer.

Shipping Delays

While we aim to meet estimated delivery timeframes, Crunch Jar is not liable for shipping delays caused by postal carriers, customs processing, weather events, or other external factors beyond our control.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Support: support@crunchjar.com.au
Business Enquiries: info@crunchjar.com.au

We aim to respond to all enquiries within 1–2 business days.